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In the past six days, he’s built Tock To Go and is unable to keep up with demand as restaurants shift their model to offer to-go and delivery only. Nick Kokonas, co-founder of Alinea in Chicago, operates Tock, a reservation system for restaurants. The entire industry, and its customers, is reeling.Īnd while the situation changes every day, some restaurant operators are adapting. If you do serve off-premise meals, you’re probably serving only a fraction of the meals you used to.Ĭoronavirus has everyone up in arms, wondering where they can go, what they can eat.

Firstly, unless you offer take out or delivery, you’ve likely been ordered to close down. There’s a shift happening in the restaurant business right now and it’s completely unprecedented.